Terms of service
1. General Information
XO Christmas offers a curated collection of handcrafted and collectible holiday décor. Each piece is made with care and attention to detail, and slight variations in color, texture, or finish are natural characteristics of the creative process — adding to the unique charm of every item.
2. Orders and Payment
All prices are listed in U.S. dollars. Payment is required at the time of purchase. We accept major credit cards and other methods shown at checkout.
By placing an order, you confirm that:
- You are authorized to use the chosen payment method.
- Your information is accurate and complete.
- XO Christmas may contact you if additional information is needed.
We reserve the right to cancel or refuse any order for reasons including suspected fraud, unavailability, or pricing errors.
3. Shipping
We currently ship within the United States only. Please review our Shipping Policy for full details regarding processing times, delivery, and Free Shipping eligibility.
4. Returns and Exchanges
Please review our Return & Exchange Policy for full details on returns, exchanges, and damaged-item procedures.
5. Product Descriptions
We make every effort to display our products accurately. Due to lighting and screen variations, actual colors may differ slightly from what you see online. Handcrafted pieces may also feature subtle variations that make each one unique — these are not considered defects.
6. Intellectual Property
All content on this Site, including images, product descriptions, graphics, and logos, is the property of XO Christmas or its content creators and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without written permission.
7. Limitation of Liability
XO Christmas is not liable for any indirect, incidental, or consequential damages arising from your use of our Site or products. Our total liability shall not exceed the purchase amount of the specific order related to your claim.
8. Accuracy of Information
We strive to ensure product details, pricing, and stock information are accurate. However, occasional errors may occur. We reserve the right to correct any errors, update information, or cancel orders if necessary.
9. Governing Law
These Terms and any transactions through our Site are governed by the laws of the State of Arizona, without regard to conflict of law principles.
10. Contact Us
If you have any questions about these Terms or our policies, please contact us at customer-service@xochristmas.com.