Shipping policy
Processing Time
All orders are lovingly prepared and shipped within 1–3 business days. During the busy holiday season, processing times may be slightly longer, but we'll always do our best to send your treasures quickly.
Most orders arrive within 5–7 business days after shipping
Expedited options may be available at checkout for those who wish to receive their items sooner
Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking link so you can follow your package's journey all the way to your doorstep.
Shipping Destinations
XO Christmas currently ships within the United States only. We hope to bring our holiday magic worldwide in the future!
Damaged, Lost, or Missing Packages
If your package arrives damaged or doesn't arrive as expected, please contact us at contact@xochristmas.com.
We'll make every effort to resolve the issue quickly and ensure you receive your items in perfect condition.
Address Accuracy
Please double-check your shipping address before placing your order. XO Christmas is not responsible for delays or lost packages due to incorrect addresses.
Holiday Season Notice
During November and December, postal carriers may experience delays due to high seasonal volume. We recommend ordering early to ensure timely arrival for gifting and decorating.